Privacy policy

Effective Date: 23/05/2023

At KNG Property Services Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our property services websites. By accessing or using our websites, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and postal address when you interact with our websites or provide this information voluntarily.

1.2 Non-Personal Information: We may automatically collect non-personal information, such as your browser type, IP address, device information, operating system, and website usage details through the use of cookies or similar technologies. This information helps us improve our websites and provide a better user experience.

2.Use of Information

2.1 Personal Information: We may use your personal information to:

Provide and improve our property services
Respond to your inquiries, requests, or customer support needs
Communicate with you about our services, promotions, or updates
Process payments and fulfill orders
Send you administrative information, such as changes to our policies

2.2 Non-Personal Information: We may use non-personal information for analytical and statistical purposes to improve our websites, services, and marketing efforts. This information helps us understand user preferences and enhance the overall user experience.

3. Disclosure of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services, such as website hosting, payment processing, or customer support. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or to protect and defend our rights or the rights of our users.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you via email and/or a prominent notice on our websites of any change in ownership or uses of your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the email or contacting us directly.

5.2 Cookies: Most web browsers allow you to control cookies through their settings preferences. However, disabling cookies may limit your ability to access certain features of our websites.

6. Children's Privacy

Our websites are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove that information.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our websites. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, the practices of our websites, or your dealings with us, please contact us at:

KNG Property Services Ltd, 124 City Road, London, EC1V 2NX